Free resources

Everything I publish for free, grouped by kind. Where a page quotes a price or a vendor policy, it links the source and the date I checked.

Free tools

Operations
Where does AI fit in my business?
Ten short questions about your week, three places to start, and what to try yourself first.
Technology
Which AI plan does my team need?
Team size and office suite in, two or three plans to look at out, with each vendor's published price and date.

Technology
AI acceptable use policy
One page in plain language: which tools, what never goes in, who to ask. With a short rollout guide.
Operations
AI brief
Your business, your week, your tasks, the tools you already pay for and what you have tried.
Operations
One-week task time log
Task, start, end, minutes and a weekly total, for measuring where the week goes.

Operations
What AI help costs a small business
What drives the cost, what the vendors publish for seats, and how I price my own work.
Technology
What an AI consultant does
The work, the deliverables, and what a consultant should not do for you.
Operations
Questions to ask before you hire an AI consultant
Questions to put to anyone who pitches you, with my own answers beside them.
Operations
Where to start with AI in your business
List your tasks, rank them by hours and risk, and pick one.
Technology
An AI policy for a small business
What a one-page policy covers, and how to roll it out with your team.
Operations
Will AI replace your receptionist?
What AI can take off a front desk, what it cannot, and why your team stays.

Technology
ChatGPT vs Claude for a small business
Plans, seat prices and data terms side by side, with where each one fits and where neither does.
Technology
ChatGPT vs Microsoft Copilot for a small business
If your team lives in Microsoft 365, Copilot is built in. When that matters and when it does not.
Operations
AI consultant vs agency vs freelancer vs doing it yourself
Four ways to get AI working in your business, and the rows where I tell you not to hire me.

Technology
What the big AI tools do with your business data
ChatGPT, Claude, Copilot and Gemini side by side: training, retention, admin controls and BAA, by plan.
Technology
Does ChatGPT train on your data?
Free, Plus and Pro may train unless you switch it off. Business and Enterprise do not by default.
Technology
Does Claude train on your data?
Free, Pro and Max train only if you allow it. Team and Enterprise do not by default.
Technology
Does Microsoft Copilot train on your data?
Work Copilot: not used to train foundation models. The free consumer app is the open question.
Technology
Does Gemini train on your data?
Personal accounts train while Keep Activity is on. Workspace does not without permission.

AI terms in plain words
Agent vs chatbot, custom GPT, hallucination, MCP, context window, RAG and more, defined.

In a free call we go through your week together. You leave knowing which job to hand to AI first.